HAOCABS

01) PROJECT OVERVIEW
- 01Overview
- 02Challenge
- 03Approach
- 04Design
- 05Outcome
A Smarter Way To
Book, Bid & Ride.
Hao Cabs is a modern taxi-bidding platform that reimagines traditional ride booking through real-time driver bidding. Instead of fixed fares, riders can compare multiple offers from nearby drivers and choose the ride that best fits their needs.

02) CHALLENGES
Giving Riders More Choice Without Adding Complexity.
Traditional ride-booking experiences often provide limited control over pricing and ride options. Hao Cabs needed a simple bidding experience that could give riders greater choice while keeping the booking process fast, clear, and easy to understand.



03) DESIGN PROCESS
From Understanding The Problem To Designing The Experience.
The design process focused on understanding ride-booking pain points, mapping Rider and Driver journeys, exploring user flows, and progressively refining the interface through wireframes, prototypes, and high-fidelity UI design.
DISCOVER
Understanding the problem
DEFINE
Rider & Driver journeys
EXPLORE
User flows & wireframes
REFINE
Prototypes & iterations
DELIVER
High-fidelity UI

04) USER PERSONAS
Designing For The People Behind Every Ride.
User personas helped define the needs, motivations, and pain points of Hao Cabs' target users. The focus was on riders looking for affordable and reliable transportation, with features such as fare comparison, live tracking, secure payments, and scheduled rides supporting their everyday needs.




05) FINAL EXPERIENCE
A Transparent Ride-Booking Experience, From Bid To Destination.
The final experience brings together real-time bidding, driver selection, OTP verification, live tracking, payments, scheduling, wallet management, and post-ride feedback into a unified mobile experience for Riders and Drivers.

Product Story & Flow
REQUEST
Passenger creates a ride request.
BID
Nearby drivers submit their offers.
CHOOSE
Passenger compares offers and selects a driver.
VERIFY
OTP verification confirms the ride.
TRACK
Passenger follows the ride in real time.
PAY
Complete the payment securely.
COMPLETE
Rate the experience and manage the trip afterward.